FAQ

Processing Time

Our turn time on orders is typically 10 business days, although during our busy season it may take up to 15 business days to process and ship your order. If you need you order expedited, please contact megan@inkandoliveboutique.com to see if we can accommodate your request. Additional charge may apply.

If your order is part of a fundraiser or team/school order that closes on a pre-selected date, please note that you may not receive your order until 10-15 days after the fundraiser closes unless otherwise specified. 

Order Questions

If you have any questions or changes after you have placed your order, please immediately contact us via email at megan@inkandoliveboutique.com.  If we have not placed our tee and DTF/Screen order for the week - we will be happy to accommodate you. 

Shipping and Local Pick Up

We ship to all 48 contiguous states for a flat rate fee. We are located in Sumrall, MS and offer free local pick up at MS Xtreme located at 4578 MS-589 Sumrall, MS 39482.  Pick up hours are Monday-Thursday from 4-6 pm.  Our pick up hours are in line with their opening hours and are subject to change. They will close for holidays and breaks. If your order falls during a holiday or gym break, you will be notified about an alternate pick up location when you receive your text about your order being ready. 

Why do you want my cell phone number? 

We will use your cell phone number to send you an automated text when your order is ready for pick up.  Our order emails often get sent to spam so this is the best way to alert you when your order is ready. We will only communicate via text when your order is ready.  You may reply to these texts if you have questions. 

Fundraisers

Fundraisers are our specialty! We will work with you to build a custom collection to target your audience. Contact us at megan@inkandoliveboutique.com for more information. 

Small Businesses, Sports Teams, Churches, and other Organizations

If you need tees for your organization, we are happy to help you customize designs. We do not require a minimum order. You can order 5 or 500! We have created several tees for baseball teams, camp gear for cheer teams, church events and small businesses. You also have the option of turning this into a fundraiser for your organization. 

Refund Policy

Due to the custom nature of our products we do not offer a refund if you order the wrong size. We provide sizing charts for you on our website to review before you place your order. We go to great lengths to ensure you receive a quality product and your order is correct, but we do occasionally make mistakes. Please reach out to us within 10 days of receiving your order so we can work with you to make it right. 

Care Instructions for Tees

1. Wash in cold water with like colors.

2. Turn inside out when washing.

3. No bleach or fabric softener

 

4. Tumble dry on low or hang up to dry

Preferred Brands

We offer a variety of brands.  You can choose from basic (Gildan, Hanes, Fruit of the Loom), Softstyle (Bella Canvas, Next Level, Tultex) or Comfort Color. We try to offer as many brands, styles and colors per design as possible. If you don't see what you want, just email us at megan@inkandoliveboutique.com to see if we can accommodate your request. 

DTF and Screen Print Transfers

We use digital to film transfers and screen print transfers for our tees. We do not offer vinyl or embroidery at this time.